Governance and Credentials

This page collects the things a client, a purchaser or a procurement team needs to
verify about National Digital, in one place. If something you need is not here,
ask us and we will send it.

Who you are contracting with

National Digital is a registered business name of The Trustee for
Australian Business Trust, ABN 13 744 838 758 — the entity
that appears on our contracts, invoices and insurance. The trustee company is
General Consulting Services Pty Ltd, ACN 658 447 280, registered in
Queensland.

• Registered office — 188 Burleigh Street, Burleigh Waters QLD 4220
• Business name — National Digital, registered with ASIC since 13 April 2022
• Trading since — 2016; the current entity structure from April 2022
• D-U-N-S number — available on request for vendor onboarding

Our ABN and business name registration can be verified independently at
ABN Lookup, and the trustee
company at ASIC.

Prequalification and panels

We are an active member of the NSW Government prequalification scheme
SCM0020 — ICT Services, at both available tiers:

• Registered supplier — approved 23 November 2023
• Advanced supplier — approved 15 December 2023, following the
  scheme's additional capability and financial assessment

Advanced status is the tier NSW buyers require for higher-value and more complex
engagements. Where a buyer's procurement rules require a scheme or panel we do not
currently hold, tell us — most are open to application and we will say plainly
whether we are eligible rather than let a submission fail on a gate.

Insurance

Our professional indemnity and public liability cover is placed through Aon Risk
Services Australia and underwritten by CGU under their Information & Communication
Technology Liability wording. The insured name matches the contracting entity above.

• Professional Indemnity — $2,000,000 any one claim, $8,000,000 in the aggregate
• Broadform Public Liability — $20,000,000 any one claim
• Products and Advertising Liability — $20,000,000 any one occurrence and in the aggregate
• Workers' compensation — held with WorkCover Queensland; workers in
  other states are covered by that state's scheme

The policy runs on an 18 October anniversary. A current certificate of
currency is available on request, normally the same day.

Policies

Our governing policies are published in full rather than summarised, because a
summary is not something a purchaser can assess. Each was approved at version 1.0 on
17 August 2026 and is reviewed annually.

• Information Security and Privacy Statement
  — how we protect client, corporate and personal information, and what happens if
  something goes wrong
• Quality Policy — how engineering quality is
  enforced by tooling in the delivery pipeline
• Work Health and Safety Policy
  — our obligations as a PCBU under the Work Health and Safety Act 2011 (Qld)
• Environmental Policy — the
  environmental footprint of a software consultancy, honestly scoped

Security and privacy, in short

We handle personal information in accordance with the Privacy Act 1988 (Cth)
and the Australian Privacy Principles, and we recognise the Notifiable Data Breaches
scheme. We host in Australian regions by default and can evidence the hosting region
for every component of a system on request.

We hold no certification to ISO/IEC 27001 and make no claim to one.
Our controls are described in the Information Security and Privacy Statement so that a
purchaser can assess them directly, and the substantive ones are enforced by tooling
rather than by policy adherence — an automated control cannot be skipped under deadline
pressure.

Accessibility

We publish an Accessibility Statement setting out this
site's conformance status against WCAG 2.2 Level AA, the automated and manual checks in
our build pipeline, and the limitations we know about. We build client platforms to the
same standard.

Documents on request

The following are available to a client or purchaser who asks, usually within one
business day:

• Certificate of currency for professional indemnity and public liability
• Certificate of currency for workers' compensation
• ABN and business name extracts, and the ASIC extract for the trustee company
• D-U-N-S number and supplier onboarding details
• Client referees relevant to the work you are considering
• Our standard terms, or a review of yours

Email enquiries@nationaldigital.com.au
or call 1300 800 855.