Senior engineering, end to end.

Intersecting disciplines, one accountable Australian team — from first roadmap to production support, with honest scoping at every step.

Quick answer

What services does National Digital provide?

High confidence
National Digital provides digital strategy, AI automation, custom software development, platform engineering and headless CMS services to Australian organisations. Work is scoped in writing, delivered by senior engineers and supported in production — including platforms it didn't build.

Productised engagements

Start with a plan. Stay supported.

Four fixed-fee starting points, each ending in a written document you keep and each credited against the work that follows. Whichever one fits, you can engage us without committing to a build.

Technology Roadmap

Fixed $4,950 · credited against the first initiative

Several systems need rationalising and the order matters.

Your systems and the manual work between them mapped, up to six initiatives scored and costed with a build, buy or configure answer, and a twelve-month sequence with a decision gate at each stage.

See the Technology Roadmap

Platform Health Check

Fixed $3,950 · credited against a rebuild

You run one platform and need to know what condition it is in.

A review of the code, infrastructure, security posture and documentation, ending in a written report and one recommendation: support it as it stands, rebuild it in stages, or leave it where it is.

See the Platform Health Check

Product Development Plan

Fixed $3,950 · credited against the build

You know roughly what you need built.

Two working sessions with the senior team, then a pack you own — scope, architecture, integration inventory, delivery plan and a fixed quote. If we are not the right team for the build, the pack still works with whoever is.

See the Product Development Plan

AI Automation Assessment

Fixed $2,950 · credited against the build

The board is asking about AI and you want a payback figure.

One workflow examined as it is actually performed, a check that its data is reachable, an agreed definition of good enough, and a shortlist ranked by payback with a quote for the first build.

See the AI Automation Assessment

Once it is running, two ways to stay

Product Support

From $1,495 a month ex GST

You want the platform monitored, maintained and moving.

Ongoing senior engineering for platforms in production, including platforms we did not build. Monitoring, maintenance, incident response and a written roadmap, at one or five committed team days a month.

See Product Support

Embedded engineering

Ten or twenty committed days a month

You have an in-house team and want senior capacity inside it.

The same retainer at a size where it runs as a resourcing agreement with a named allocation, working in your repositories and your processes rather than through a ticket queue.

See how the retainer scales

Want a number before you talk to anyone? The cost estimator gives you an indicative range in seven questions — no email address.

Built around delivery, not headcount

Most consultancies scale by adding people between you and the work. We scale by adding discipline to it. Every National Digital engagement is scoped, architected and delivered by the senior team leading every engagement — the same people on the discovery call are on the codebase, which is why our estimates hold up and our handovers are clean.

That model works because we're honest about fit. If you want a number before you talk to anyone, our project cost estimator gives you the range in seven questions. If you need a defensible figure rather than a range, one of the four fixed-fee starting points above produces it, and each is credited against the work that follows. If a $20,000 configuration of software you already own solves the problem, we'll tell you before you spend six figures building something custom. When custom is right, we deliver in stages — working software every few weeks, not a reveal at the end of month six.

Judge us by shipped work

Capability decks are cheap. We'd rather you read case studies with named clients and real numbers — national accommodation booking platforms, medical technology, SaaS products — or test our thinking directly in a free library of practical guides covering the exact decisions you're probably weighing up now.

What we do

Intersecting disciplines. One accountable team.

Every discipline below is delivered by the same senior team, against the same engineering standard — so strategy survives contact with the codebase, and what gets built matches what was promised.

Talk through your project

AI & Automation

Applied AI on your real systems and data — intelligent document handling, workflow automation and decision support scoped to a measurable outcome, with a payback period rather than a proof-of-concept graveyard.

LLM integrationWorkflow automationDocument intelligenceDecision support

Digital Strategy

Roadmaps, architecture reviews and build-vs-buy decisions grounded in engineering reality. You get a plan your own team could execute — hiring us to deliver it is optional, and we'll say so in writing.

DiscoveryArchitecture reviewBuild vs buy

Product Development

Custom web applications, customer portals, booking systems and dashboards — shipped in stages so value lands early, and supported after launch by the engineers who built them.

Web applicationsCustomer portalsBooking systems

Platform Engineering

Integrations, APIs, performance engineering and cloud infrastructure for systems that aren't allowed to fall over — including rescuing platforms that were built badly the first time.

AWSAPI developmentIntegrationsPerformance

Content & Experience

Headless CMS builds and migrations that publish structured content everywhere — websites, apps, AI assistants — with editorial workflows your marketing team will actually use.

Headless CMSContentfulStoryblokNext.js

How a typical engagement runs

The same staged shape applies whether we're building a customer portal or automating a back office: understand first, commit in stages, hand over cleanly. Every phase ends with something you can evaluate — and the option to stop.

Phase 11–2 weeks

Discovery and scoping

We map the problem, the systems involved and the people affected, then give you an honest assessment — including whether a simpler option would serve you better than a custom build.

  • Written scope with indicative budget and timeline ranges
  • Risk register covering technical and organisational unknowns
Phase 21–3 weeks

Architecture and planning

Solution architecture, integration mapping and a staged delivery plan. Decisions are documented with their trade-offs, so your team understands why the platform is shaped the way it is.

  • Solution architecture and integration design
  • Staged delivery plan with milestone acceptance criteria
Phase 3typically 6–16 weeks

Staged build and integration

Working software every few weeks, not a reveal at the end. Each stage is tested, demonstrated on real data where possible, and deployed behind the appropriate gates before the next begins.

  • Production-quality releases at each agreed milestone
  • Automated test coverage and CI/CD pipeline from the first stage
Phase 41–2 weeks

Launch and handover

Cutover planning, training and documentation written for the people who'll live with the platform. Handover is judged by whether your team can run it without calling us — even though most clients keep us around.

  • Operational documentation and team training sessions
  • Clean handover of code, infrastructure and credentials
Phase 5ongoing, optional

Product Support

Optional ongoing support with monitoring, maintenance and a roadmap for what’s next — a Product Support retainer run by the engineers who built the platform, with proactive monitoring rather than break-fix.

  • Monitoring, alerting and response against agreed service levels
  • Quarterly roadmap reviews grounded in real usage data
Typically 3–6 months end to end
  • Timelines assume timely access to your stakeholders and existing-system documentation
  • All durations are indicative only and confirmed in writing after discovery

Questions buyers actually ask

What does a typical project cost?
Every price we publish is set out in the cost breakdown on the relevant service page: bands run from $10,000 for a single AI automation to $140,000 for a full booking platform, and the figure for your project is confirmed in writing after discovery. Strategy and advisory engagements start well below that. If your budget and the problem don't fit each other, we'll say so on the first call rather than after a proposal.
How do we start if we don't know what we need yet?
With whichever fixed-fee starting point matches the situation. A Technology Roadmap settles what to do first when several systems need rationalising. A Platform Health Check establishes the state of a platform you already run. An AI Automation Assessment finds the first workflow worth automating. A Product Development Plan scopes and quotes something you already know you want built. Each ends in a written document you keep, and each is credited against the work that follows it.
How long does a build take?
Typically three to six months end to end, delivered in stages so working software lands within the first several weeks. Discovery gives you an estimated timeline before you commit to anything beyond it.
Who owns the intellectual property?
You do. Code, infrastructure configuration and documentation are yours, held in your repositories and cloud accounts wherever practical — so changing providers later needs nothing from us beyond a handover call.
Do you work alongside in-house teams?
Yes, and we're built for it. We slot in as the senior delivery capability, work in your repositories and processes where they exist, and treat upskilling your team as part of the job. From ten committed days a month that arrangement is written as a resourcing agreement with a named allocation, which is the shape most in-house teams want.
Can you take over an existing platform?
Usually, yes. We start with a Platform Health Check, a fixed-fee review of the code, infrastructure, security posture and documentation, so you get an honest view of what you own before committing to a rescue, a rebuild or an ongoing Product Support retainer.
Where are you based, and where do you deliver?
We're based on the Gold Coast, Queensland, and deliver remote-first across Australia — our clients span the east coast and beyond. Workshops and key milestones can be run on site where it genuinely helps.

Proof, not promises

Platforms in production

Named clients, real constraints, measurable results — the fastest way to judge whether we're the right fit.

Tell us what you're trying to build.

Book a free discovery call, or send through the details — an engineer replies within one business day with an honest read on scope, budget and the best way forward.

Get a price range first

or enquiries@nationaldigital.com.au1300 800 855