Technology Roadmap
Work out what to do first, and what it will cost, before you commit to a program of work. Every option scored and costed, in a recommended order that you approve stage by stage.
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Last updated
- Fee
- $4,950 fixed, ex GST
- Timeframe
- About three weeks: two workshops, the authoring, then playback
- You keep
- A current-state map, up to six initiatives scored and costed, and a recommended twelve-month order with decision gates
- Credit
- Credited in full against the first initiative, a Platform Health Check included, or a Product Development Plan within 90 days
Trusted by Australian organisations
National Digital has delivered the platforms published in its case-study index for Australian organisations. National Digital has published case studies for NRMA Parks and Resorts, Luxico, MyStrengths, Micro-X, Gratofy and Coral Expeditions. Each logo links to its case study.
Is this the right starting point?
Who it is for
The Technology Roadmap fits when more than one thing needs doing and the order matters as much as the work.
- Several systems need rationalising, and finance, operations and marketing each hold a different version of the truth.
- An earlier transformation stalled and the remaining plan is no longer credible.
- A decision between building, buying and configuring has stalled for want of an independent view.
- You have a budget for the year and need to decide where the first dollar goes.
If you already know what to build and need it priced, the Product Development Plan is the shorter route. Larger programs spanning several stakeholder groups are a digital strategy engagement, scoped and estimated separately.
Roadmap or health check?
The roadmap maps several systems and the manual work between them, scores the options and never reads code. A Platform Health Check reads one platform in depth: its code, infrastructure, security and documentation. If the estate and the order of work is the worry, start here. If one platform is the worry, start with the health check. Where the roadmap names a health check on one platform as its first initiative, the roadmap fee is credited against it.
What you get
What you get
You receive a written roadmap within about three weeks of the first workshop, and we spend an hour going through it with you.
- A current-state map: which systems hold which records, what moves between them, and where a person is doing the integrating today.
- Up to six candidate initiatives scored on commercial impact, implementation effort and organisational readiness.
- A build, buy or configure recommendation on each, with the reasoning next to it and an indicative band from our published pricing where the answer is build.
- A recommended twelve-month order. Every stage carries an objective, a measure and a decision gate, and you choose at each gate whether the next stage goes ahead.
Configuring software you already licence is the cheapest outcome and is recommended wherever it will hold. The roadmap is written to be executed by your own team or another supplier, and it says so where an initiative does not need us.
How it runs
- A 30-minute call. We confirm which part of the business the roadmap covers and who needs to be in the workshops. We invoice the fee only after this call.
- Workshop one: the current state. Two hours on the systems in use, the data that moves between them and the manual work holding the gaps together.
- Workshop two: the options. Two hours on what could change, evaluated against the requirements written down in the first session, and vendor demonstrations do not set the criteria.
- Authoring. The map, the scoring and the recommended order, written in the second week.
- The walkthrough, in the third week. An hour on the recommended order and the gates.
✓ Verified Review
“Trust is critical to our application and National Digital have been outstanding. They have never let us down, respond so quickly and understand our business. I've worked with a lot of different tech companies and National Digital are the best by far.”
Dan Hardie Director at MyStrengths
Why it is built this way
One stage at a time
A twelve-month plan committed up front rests on a single decision. The same plan with a gate at each stage becomes a series of smaller decisions, each informed by the one before it. Readiness is scored alongside the commercial case because a high-value initiative a business is not ready to absorb fails at adoption even when the engineering is sound.
The fee is credited in full against the first initiative, a Platform Health Check included, or against a Product Development Plan on the initiative you choose, if either proceeds within 90 days. That is the only commercial link between the roadmap and the work that follows it.
Questions buyers ask
How is this different from a full strategy engagement?
Scale. This is two workshops covering one business unit, sized so a decision can be made in a few weeks. A strategy engagement covers several stakeholder groups, a longer horizon and the change management alongside the technology, and the digital strategy page carries its indicative starting figure.
Do you recommend products you resell?
We resell no products and take no commissions from vendors, so we gain nothing when you buy a product we recommend. Where we have delivered against a vendor’s platform before, the roadmap says so alongside the recommendation.
What if the answer is that we should do nothing yet?
That is written down with the reasoning, and it is occasionally the right recommendation. A business halfway through an ERP replacement usually should not start a second program. The roadmap then states what has to be true before the first initiative begins.
Who needs to be in the workshops?
Whoever owns the systems and whoever owns the processes running on them. Sessions held without the people doing the work produce the documented process, which differs from the real one.
Does this commit us to building with you?
No. The roadmap is written to be executed by your own team or another supplier, and it says so explicitly where an initiative does not need us. The fee is credited if we deliver the first initiative, which is the only commercial link between the two.
How long does it take?
The roadmap takes about three weeks from the first workshop. We run the two workshops in the first week and write the roadmap in the second, and the walkthrough takes place in the third.
What a Technology Roadmap costs
A fixed-fee engagement for deciding what to do first: a map of the systems and the manual work between them, up to six candidate initiatives scored on impact, effort and readiness, a build, buy or configure call on each, and a recommended order with a decision gate at every stage.
| Workshops | |
|---|---|
| Two facilitated sessions with the people who own the systems and the processes between them. | |
| Current-state workshopTwo hours on the systems in use, the data that moves between them, and the manual work that holds the gaps together. | Included |
| Options workshopTwo hours on what could change, evaluated against documented requirements, and vendor demonstrations do not set the criteria. | Included |
| The roadmap | |
| The written plan the client keeps, with the reasoning for every decision written next to it. | |
| Current-state mapThe systems, the data flows and the workarounds, written down as a baseline the whole team recognises. | Included |
| Scored initiatives and recommended orderEach candidate scored on commercial impact, effort and readiness, with a build, buy or configure call and an indicative band against each, placed in a recommended twelve-month order with a decision gate at every stage. | Included |
| Walkthrough sessionAn hour walking through the recommended order, the gates and what each gate decides. | Included |
| Total Fixed Fee | $4,950 |
Payment Terms
Invoiced after the first call, once we agree to proceed, and due 14 days after you receive the invoice. Credited in full against the first initiative, a Platform Health Check included, or a Product Development Plan if either proceeds within 90 days.
Key Assumptions
- Priced as a single fixed-fee package: the lines above are what the engagement is made of, and none of them is priced separately.
- Two workshops covering one business unit, with up to six initiatives scored. A multi-stakeholder program is a strategy engagement and is estimated separately.
- Indicative bands against each initiative come from the published pricing library; an estimate follows a Product Development Plan on the initiative chosen.
- The fee is credited in full against the first initiative, a Platform Health Check included, or against a Product Development Plan, if either proceeds within 90 days.
- The roadmap is the client's to keep and take elsewhere.
Decide what to do first
Book a 30-minute call with an engineer. We confirm which part of the business the roadmap covers and who needs to be in the two workshops. The fee is invoiced after the call and credited in full against the first initiative, a Platform Health Check included, or a Product Development Plan if either proceeds within 90 days.
A different situation?
The other ways to start.
Each engagement is priced on its own and credited against the work that follows it, so the right one is the one that matches your situation.
Platform Health Check, a fixed-fee software audit for live platforms
Fixed $3,950 · credited against a rebuild
You run one platform and need to know what condition it is in.
See the Platform Health CheckProduct Development Plan
Fixed $3,950 · credited against the build
You know roughly what you need built.
See the Product Development PlanAI Automation Assessment
Fixed $2,950 · credited against the build
The board is asking about AI and you want a payback figure.
See the AI Automation AssessmentAI Visibility Management
$7,950 a month for the first brand, ex GST
Customers ask an assistant before they ask you.
See AI Visibility ManagementProduct Support
From $1,495 a month ex GST
You want the platform monitored, maintained and moving.
See Product Support
Still not sure which one fits? Compare every engagement on the services page, or book the call and we will tell you on it.

