Hub · 2 guides
Booking and operations systems integration
Connect booking and operations platforms to your website, payments and reporting. See what we cover and what we have delivered.
Quick answer:National Digital connects booking and operations platforms to websites, payments and reporting through their published APIs, and names the platforms only as integration targets.
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Quick answer
Who can build a custom integration between our booking system, website and reporting?
National Digital connects booking and operations platforms to a client website, payments and reporting through their published APIs, so availability, bookings and guest records stay consistent across systems.
Additional Context
This hub holds every system of record that is not a CRM, a finance system or a store.
Sources
- DTA - API Design Standard
Australian Government guidance on building consistent, secure APIs, used as a reference point for integration architecture between business systems.
- OAIC - Australian Privacy Principles guidance
Sets out how personal information, including employee records held across multiple systems, must be collected, used and secured under the Privacy Act 1988.
What this hub covers
Booking system integration covers reservation platforms such as Newbook, cruisePAL and SiteMinder, and property-management, field-service, practice, learning-management and warehouse systems. These names are the systems an integration connects. National Digital does not resell them. The guides below go into booking platform integrations and learning management system integration.
Delivered work
National Digital integrated an Australian expedition cruise operator's booking site with cruisePAL, the central reservation system from Rescompany Systems (Resco) (service).
National Digital built and continues to evolve the Luxico platform. The Luxico case study describes how the platform keeps property data, pricing and guest communications synchronised across booking channels.
Who it is for and where to start
Operators that run a booking or operations platform and want it to share data with a website, a payment system or reporting usually start here. The first engagement for an existing estate is the Platform Health Check, which reports on the condition of the code, infrastructure, security and documentation of the systems to be connected.
Next steps
Two ways to get a number.
Get a range now
Seven questions, an instant cost range. No email address, no callback.
Estimate your projectFind out what condition it is in
A Platform Health Check is a fixed $3,950 review of the code, infrastructure, security posture and documentation, ending in a written report and one recommendation. The fee is credited in full against a rebuild that proceeds within 90 days.
See the Platform Health CheckTalk to us about connecting your booking system
Tell us which booking or operations platform you run and what it needs to share with your website, payments or reporting.